Shipping policy
Shipping Locations:
We are proud to offer worldwide shipping from Turkey. Wherever you are located, we strive to deliver your order in a timely and efficient manner.
Shipping Carriers:
We use trusted shipping partners including FedEx, USPS, DPD, and DHL to ensure safe and reliable delivery of your order.
Shipping Times:
We offer two shipping options to accommodate your needs:
- Express Shipping: Estimated delivery time is 1-5 business days.
- Standard Shipping: Estimated delivery time is 9-14 business days.
Please note that the shipping times are estimates and may vary depending on your location and customs procedures.
Order Processing Time:
All orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with tracking information.
Tracking Your Order:
After your order has been processed, we will provide you with a tracking number. You can monitor the status of your shipment at any time via the Shipment Tracking page on our website.
Customs Duties and Taxes:
For international orders, please be aware that any customs duties, taxes, or additional fees are the responsibility of the customer. These charges vary by country and are not included in the price of the item or shipping costs.
Shipping Issues and Refunds:
If there are any issues with the delivery of your order, such as delays or damage during transit, please contact us. We will provide a full refund for shipping-related problems and work with the courier to resolve the issue.